Consumer Services 2017-04-20T22:50:03+00:00

Quality Service At Competitive Prices

That’s our promise to you. And as we strive to keep the lights on day and night, we also offer a variety of services that will meet the needs of our diverse membership. Whether it’s viewing or paying your bill online, setting up automatic bank drafts, or simply communicating with you by phone, it’s our business to provide you with the services you need to effectively administer your electrical needs.

Billing Programs & Features

Use the tab structure below to learn about the services we offer pertaining to billing and paying your electric bill. As you will see, there are many options to choose from. Remember, if you have questions regarding any of these services, please do not hesitate to call our customer service department and a representative will be more than happy to assist you. Again, that number is 1.800.262.5131

Using the “Pay My Bill” navigation link, you may view your current bill (or a previous bill from the past 3 months) and make on-line payments by E-Check or Credit Card. You can also update your account information using this service. To obtain your login information you can use this link or, simply contact customer service.

We will notify you by email each month when your new bill is ready.  If your payment is not received by the due date, you will receive a late payment notice by email also.  If you want to receive your bill by email, this option is for you. Click here to sign up for E-billing.

Auto-Pay transactions are set up and maintained by the customer through OREMC’s website.  You can change bank accounts, credit cards, or change your payment method from bank account to credit cards, etc. Our customer service representatives will gladly assist you with any questions concerning Auto-Pay by E-check or Auto-Pay by Credit Card.  Using Auto-Pay may qualify you to receive a $.60 credit on your bill.  Read More…

Automatically pay your electric bill before the due date, with no checks to write and no postage to pay. A billing statement will be mailed each month stating that it is to be paid by draft, and the amount of the bill should be subtracted from your checkbook. To participate in our automatic bank draft program, please review the document entitled “Bank Draft Registration Form” in the document center located below. Complete the form and mail it to:  OREMC, P O Box 602, Nahunta, GA 31553 or, you can simply use this online form.

For your convenience we are now offering you the option to choose your billing due date. Due date options are the 1st, 4th, 7th, 10th, 13th, 19th, 22nd, 25th, and 28th. We also have a floating due date option for customers receiving Social Security benefits. Call customer service at 1-800-262-5131 for more information.

If fluctuating or seasonal high bills are a problem, our levelized billing program may be right for you. You can bring your higher bills down and your lower bills up so that you pay approximately the same amount each month. Contact customer service at 1-800-262-5131 for more information.

Document Center

Home Energy Audit

Consult with our experts when it comes to your home energy consumption. We offer ideas for energy efficiency that can lower your electric bills.

HomeEnergySuite

Outdoor Lighting

For just pennies a day, a security light can provide you with the peace of mind which comes from bright, dependable light in the darkness. The equipment is furnished by the co-op, and all maintenance is provided at no charge. (There is a service charge for installation.) For more information, please contact customer service.

Hurricane Irma

Assessing the damage. A lineman's perspective